Services

服务

Lifecycle support for project delivery.

面向项目交付的生命周期支持。

Honest scope for agents and end users on global projects — remote technical support, documented procedures, and travel/partner install models. We do not claim Konecranes-scale global field-service density.

对全球项目代理与终端的诚实范围——远程技术支持、成文程序,以及差旅/伙伴安装模式。不声称具备类似科尼的全球现场服务密度。

01

Equipment upgrade / modernization

设备改造升级

Controls retrofit, hoist replacement, capacity/duty reassessment and safety upgrades on existing bridges — scoped from drawings and site data.

既有桥机的电控改造、葫芦更换、起重量/工作级别重评估与安全升级——基于图纸与现场数据定范围。

02

Emergency repair

紧急维修

Fault triage by photo/video and parts ID; expedited spare dispatch; on-site repair via travel engineer or local partner when arranged.

通过照片/视频与备件识别做故障分诊;加急备件发运;约定后由差旅工程师或本地伙伴现场修复。

03

Preventive maintenance & inspection

预防性维护和检查

Inspection checklists, ITP-aligned witness points and recommended intervals aligned to project duty class (EN / ISO / FEM as specified) — executed with your local team or our guidance.

检验清单、对齐 ITP 的见证点,以及按项目工作级别(EN / ISO / FEM,以询盘指定为准)建议的周期——由贵方本地团队执行或在我方指导下进行。

04

Spare parts

备件

Critical spares lists with the equipment package; reorder by drawing number. Export packing and documentation for customs.

随设备成套提供关键备件清单;按图号再订。出口包装与报关文件。

05

Training & consulting

培训和咨询

Operator / maintenance briefing from manuals; remote engineering consult on duty selection, modernization options and documentation packs.

基于手册的操作/维护交底;远程工程咨询——工作级别选型、改造方案与文件包。

Need a service scope for an existing crane?

需要为既有起重机界定服务范围?

Send photos, nameplate data and the issue — we reply with a clear support path.

发送照片、铭牌与问题描述——我们反馈清晰支持路径。

Request service support 申请服务支持